Every product comes with Applanix' commitment to first-rate customer support. Whether you're looking for information on using your system with a new sensor, or simply need to outsource some data post-processing during a busy period, Applanix customer support is dedicated to helping you get the most value out of your product.

We know that successful surveys happen in the field, not in your maintenance garage! That's why we provide industry-leading, personalized emergency support - 24 hours a day, 7 days a week. To help get you on your feet quickly, we've posted answers to our most Frequently Asked Questions, inside the secure section of our website, as well as Training Videos, and a wide variety of Firmware Updates, making your product experience even better. Once you log-in, you will also have access to all the Technical and Support Documents available for your product. Don't forget that new information is being added on a regular basis!

If you are a current Applanix customer, but have not been given a Username and Password for the secure section of this site, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If you don't find the answer to your questions here, do not hesitate to contact your Customer Support representative directly.

Notifications

For End-of-Life notifications, please visit our EOL Table page for further information.